Question 1

How long does shipping take?

Accepted Answer

Orders begin processing after payment verification. Standard shipping typically takes 3–7 business days within the United States. See our Shipping Policy for full details.

Question 2

Do you ship internationally?

Accepted Answer

Currently we ship to the United States only. International shipping may be available in the future.

Question 3

How are products packaged?

Accepted Answer

All products are shipped in discreet, temperature-controlled packaging to maintain compound integrity during transit.

Question 4

How are your products tested?

Accepted Answer

Every batch undergoes independent third-party laboratory testing. Testing includes HPLC analysis for purity and mass spectrometry for identity confirmation. See each batch's Certificate of Analysis for the specific methods, results, and laboratory used.

Question 5

What is a Certificate of Analysis (COA)?

Accepted Answer

A COA is a document from a qualified testing laboratory that confirms the identity, purity, and quality of a specific batch. We provide COAs for every batch we sell.

Question 6

How can I verify my product's COA?

Accepted Answer

Visit our COA Center and search by batch number or lot number. Every certificate is publicly accessible for verification.

Question 7

Are your products for human consumption?

Accepted Answer

No. All products are sold strictly for scientific research purposes only. They are not intended for human or animal consumption.

Question 8

What purity level do your products have?

Accepted Answer

Our research compounds maintain purity levels of 99% or higher, as verified by independent third-party testing.

Question 9

What payment methods do you accept?

Accepted Answer

Card payments go through Stripe secure checkout (card, Klarna, Affirm and more, depending on your order). We never see or store your card details. Zelle is also accepted.

Question 10

How do I complete payment?

Accepted Answer

Follow the payment instructions shown on your order confirmation page after checkout. Include your order number in any payment memo so we can match your payment quickly.

Question 11

How do I know you'll still be here when my next batch is due?

Accepted Answer

We are a family-owned business in Oklahoma City, run by the founders named on our About page, with no outside investors. We are still shipping, every batch is published in the public COA registry, and you can text us at (572) 268-5100 Mon–Fri, 8am–5pm CT.

Question 12

Do I need to be a licensed researcher?

Accepted Answer

Purchasers must be 18 years or older and agree to our terms of service regarding research-only use.

Frequently Asked Questions